Returns Policy

We want you to have a positive experience with your purchase. If you are not fully satisfied, please review our return and refund policy below.


Returns

We accept returns within 7 days of delivery.

To be eligible for a return:

  • The item must be unused and in its original condition

  • The item must be in its original packaging

  • Proof of purchase is required

Items that do not meet these conditions may not be eligible for a return.


Non-Returnable Items

For hygiene and safety reasons, certain items cannot be returned, including:

  • Opened or used beauty products

  • Personal care items


Refunds

Once your return is received and inspected, we will notify you regarding the status of your refund.

If approved, your refund will be processed to your original payment method within 5–7 business days.


Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect.


Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos. We will resolve the issue as quickly as possible.


Cancellations

Orders can only be canceled within 12 hours of placement. After this period, the order may already be processed and cannot be canceled.


Contact Us

For any return or refund inquiries, please contact us at:

lavpreetsandhu2024@gmail.com


We appreciate your trust and are here to assist you with any concerns.